📞 Support Directory for Filipinos in Korea
1. Philippine Government & Embassy
| Organization | Services | Contact & Hours | When to Use |
|---|---|---|---|
| Embassy of the Philippines in Seoul |
Passport issuance & renewal Notarial services Birth & marriage registration Emergency consular assistance |
Phone: +82-2-788-2100 Mon–Thu 09:30–16:30 |
Passport/visa issues Emergencies involving Filipino nationals |
| POLO-OWWA (Labor & Welfare) |
Wage & contract disputes Worker welfare & repatriation Industrial accident support |
Office: +82-2-3785-3634 / 3635 24h hotline: 010-6591-6290 |
Workplace problems Welfare benefits or accident claims |
2. Korean Government Multilingual Call Centers
| Center | Services | Contact & Hours | When to Use |
|---|---|---|---|
| Immigration Call Center (1345) |
Visa & stay inquiries Electronic civil affairs |
Dial 1345 (all phones) Mon–Fri 09:00–22:00 Tagalog available |
Visa extensions Status changes |
| Foreign Worker Support (1644-0644) |
Wage & industrial accident reporting 3-way interpretation |
Dial 1644-0644 09:00–18:00 daily |
Labor disputes Interpretation needs |
| HRD Korea EPS (1577-0071) |
E-9 employment permit Re-entry & training |
Dial 1577-0071 → language menu |
Contract renewals Test schedules |
| Danuri (Women & Family) 1366 |
24h crisis counseling Shelter referrals |
Dial 1577-1366 Tagalog supported |
Domestic violence Human trafficking |
| Gyeonggi 120 Center |
Administrative & transport inquiries Text/image consultation |
Dial 031-120 08:00–19:00 |
Gyeonggi-do civil affairs |
| Seoul Global Center (120/731-2120) |
Living, labor & legal advice Tax & interpretation |
Dial 02-120 or 02-731-2120 | Seoul-based support |
| Tourism & Daily Life (1330) |
24h travel info Emergency interpretation |
Domestic: 1330 Intl: +82-2-1330 |
Directions, transport help |
3. Emergency, Medical & Legal Support
| Service | Description | Contact | When to Use |
|---|---|---|---|
| Emergency Rescue | Fire, ambulance, rescue | 119 (automatic interpretation) | Fires, serious injuries |
| Police | Crime & accident reporting | 112 (automatic interpretation) | Burglaries, assaults, traffic crashes |
| Disease Control Center | Infection & medical advice | 1339 | Symptoms, hospital referrals |
| Korea Legal Aid | Free/low-cost legal services | 132 (09:00–18:00) | Contracts, disputes, criminal cases |
| Victim Support Center | Psychological & legal aid | 1577-1295 | Victims of crime |
4. Community & Religious Support
| Group | Services | Contact & Hours | When to Use |
|---|---|---|---|
| Seoul Global Center Clinic | Free lawyer & accountant advice (by appointment) | 02-2075-4180 (appointment needed) | Legal, tax, residency questions |
| Philippine Community Groups | Cultural events & information sharing | community@philembassy-seoul.com | Events & networking |
| Hyehwa Catholic Church | Tagalog Mass (Sun 13:30) | 02-764-0221 | Spiritual support & fellowship |
| Philippine Center (Seongbuk) | Cultural & religious gatherings | 02-765-0870 | Community and events |
| Myeong-dong Int’l Parish | Multilingual worship services | 02-774-1784 | Spiritual & mental support |
Note: Dial “0” before Seoul/Gyeonggi area codes when calling domestically.
In holidays or late hours, some centers switch to automated messages—use 112/119 for emergencies.